An online retail firm utilizes Amazon SQS (Simple Queue Service) queues to decouple their software architecture and ensure scalability and reliability. The development team has recently identified an issue with their message handling process. Specifically, there are occasional errors when customers place orders for a particular product ID. When this product ID is subsequently deleted from the system, it triggers failures in the application code, causing it to malfunction. The team needs to address this problem to maintain the robustness of their application.