You are employed at a large financial institution that intends to implement Dialogflow to design a chatbot for the company's mobile application. After analyzing historical chat logs, you've categorized each conversation by intent, reflecting the reasons behind customers' interactions with customer service. Notably, around 70% of customer inquiries pertain to straightforward requests that can be resolved within 10 different intents. Conversely, the other 30% involve more extensive and complex requests. Which intents would be most suitable to automate initially?