AWS Certified Cloud Practitioner
Get started today
Ultimate access to all questions.
Comments
Loading comments...
Ultimate access to all questions.
Which AWS service provides a pay-as-you-go, omnichannel cloud contact center solution for remote customer service agents to manage voice and chat interactions?
A
Amazon EventBridge, a serverless event bus for connecting application data from various sources to targets like functions and streams.
B
Amazon Connect, offering a quick setup for contact centers with capabilities for agents to engage with customers through voice and chat from a single interface.
C
Amazon Cognito, simplifying user authentication and access control for mobile and web applications.
D
AWS Direct Connect, facilitating dedicated network connections from on-premises infrastructure to AWS.