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Answer: Configure SSPR with multi-factor authentication, set up password writeback, and create a detailed user guide with best practices.
Configuring SSPR with multi-factor authentication enhances security by ensuring that users must verify their identity through another method before resetting their password. Password writeback ensures that passwords reset in the cloud are synchronized back to on-premises AD. Providing a detailed user guide ensures that all users understand how to use SSPR effectively and securely.
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Your organization wants to implement self-service password reset (SSPR) for its users. The goal is to reduce the number of password-related support calls. What steps would you take to configure SSPR, ensure it is secure, and educate users on how to use it?
A
Enable SSPR without any security measures and provide a basic user guide.
B
Configure SSPR with multi-factor authentication, set up password writeback, and create a detailed user guide with best practices.
C
Enable SSPR only for a select group of tech-savvy users and leave the rest to IT support.
D
Delegate the SSPR configuration to a junior admin and provide no user education.
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