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Answer: Software as a Service (SaaS) - Provides a fully managed CRM application accessible over the internet, with the cloud provider handling all updates, security, and compliance, allowing the enterprise to focus on its core business.
Software as a Service (SaaS) is the most appropriate cloud service type for this scenario because it provides a fully managed CRM application that is accessible over the internet. The cloud provider handles all aspects of the service, including updates, security, and compliance with global data protection regulations, which minimizes the IT maintenance burden on the enterprise and allows it to focus on its core business. This aligns with the enterprise's requirements for scalability, high availability, and minimal maintenance.
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A large enterprise is planning to migrate its customer relationship management (CRM) system to the cloud to enhance accessibility for all employees across different regions and minimize the IT maintenance burden. The enterprise prioritizes a solution that offers scalability, high availability, and compliance with global data protection regulations. Considering these requirements, which cloud service type would best meet the enterprise's needs? Choose one correct option.
A
Software as a Service (SaaS) - Provides a fully managed CRM application accessible over the internet, with the cloud provider handling all updates, security, and compliance, allowing the enterprise to focus on its core business.
B
Platform as a Service (PaaS) - Offers a development and deployment environment in the cloud, enabling the enterprise to build and manage its own CRM applications without worrying about the underlying infrastructure.
C
Infrastructure as a Service (IaaS) - Delivers virtualized computing resources over the internet, giving the enterprise full control over the CRM software and the infrastructure it runs on, requiring significant IT maintenance.
D
None of the above - The enterprise should consider an on-premises solution for better control over its CRM system and data.
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