Answer-first summary for fast verification
Answer: Add follow-up questions and answers to the existing knowledge base to enable multi-turn conversations.
Option B is the correct approach as it allows you to enhance the existing knowledge base to support multi-turn conversations. By adding follow-up questions and answers, the chatbot can provide more context and continue the conversation based on the user's previous queries. Creating a separate knowledge base for multi-turn conversations would be inefficient and difficult to manage. Using a pre-built model or integrating a third-party chatbot platform may not provide the customization needed for the company's specific requirements.
Author: LeetQuiz Editorial Team
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You have created a custom question answering solution for a company's FAQ section. The company wants to add a feature that allows users to have a multi-turn conversation with the chatbot. How can you achieve this using Azure AI Language?
A
Create a separate knowledge base for multi-turn conversations and link it to the main knowledge base.
B
Add follow-up questions and answers to the existing knowledge base to enable multi-turn conversations.
C
Use a pre-built multi-turn conversation model and fine-tune it with the company's data.
D
Integrate a third-party chatbot platform that supports multi-turn conversations.