Answer-first summary for fast verification
Answer: All of the above.
All of the options can help improve the knowledge base's coverage and accuracy. Adding more question-and-answer pairs manually can fill in the gaps and provide answers to the missing information. Importing additional sources can provide more context and information for the system to learn from. Re-training the knowledge base with the existing data can help improve its understanding and accuracy. Therefore, the correct answer is D, as all the steps can contribute to enhancing the knowledge base's performance.
Author: LeetQuiz Editorial Team
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You are working on a question answering solution for a company's customer support team. The team has reported that the chatbot is not providing accurate answers to some of the queries. Upon investigation, you find that the knowledge base is missing some important information. What steps can you take to improve the knowledge base's coverage and accuracy?
A
Add more question-and-answer pairs manually to cover the missing information.
B
Import additional sources to provide more context and information.
C
Re-train the knowledge base with the existing data to improve its understanding.
D
All of the above.
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