Answer-first summary for fast verification
Answer: Regularly update the knowledge base with new technical information and re-train the model to incorporate the latest information.
Option A is the correct approach as it emphasizes the importance of keeping the knowledge base up-to-date and accurate. Regularly updating the knowledge base with new technical information and re-training the model ensures that the chatbot can provide accurate answers to the latest technical queries. Adding more question-and-answer pairs manually or relying on the technical support team may not be sustainable or efficient in the long run.
Author: LeetQuiz Editorial Team
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You are tasked with creating a custom question answering solution for a company's technical support team. The team has reported that the chatbot is not providing accurate answers to some of the technical queries. What steps can you take to ensure the knowledge base is up-to-date and accurate?
A
Regularly update the knowledge base with new technical information and re-train the model to incorporate the latest information.
B
Add more question-and-answer pairs manually to cover the missing technical information.
C
Rely on the technical support team to provide accurate answers and update the knowledge base periodically.
D
Use a pre-built question answering model and fine-tune it with the company's data, without considering the need for regular updates.
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