Microsoft Certified Azure AI Engineer Associate - AI-102
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You are working on a question answering solution for a company's technical support team. The team has reported that the chatbot is not providing accurate answers to some of the technical queries. Upon investigation, you find that the knowledge base is not comprehensive enough. What steps can you take to improve the knowledge base's coverage and accuracy for technical queries?
You are working on a question answering solution for a company's technical support team. The team has reported that the chatbot is not providing accurate answers to some of the technical queries. Upon investigation, you find that the knowledge base is not comprehensive enough. What steps can you take to improve the knowledge base's coverage and accuracy for technical queries?
Explanation:
Option D is the correct approach as it combines multiple strategies to improve the knowledge base's coverage and accuracy for technical queries. Manually adding more question-and-answer pairs, importing additional sources, and re-training the knowledge base with the existing data can all contribute to enhancing the solution's performance and providing more accurate answers to technical queries.