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A company is developing a centralized logging service on Amazon EC2 to collect and analyze logs from numerous AWS accounts. They are utilizing AWS PrivateLink for secure connectivity between client services and the logging service. In each client AWS account, an interface endpoint for the logging service has been established and is operational. The logging service, hosted on EC2 instances with a Network Load Balancer (NLB), is deployed across multiple subnets. However, clients are experiencing difficulties in sending logs through the VPC endpoint. What should a solutions architect do to address this connectivity issue? (Select two actions.)