You are tasked with creating a language understanding model for a chatbot that will handle customer service inquiries. The model should be able to identify the user's intent and extract relevant information from their messages. How would you approach this task?

Simulated

Create a single intent for all customer service inquiries and add all possible utterances to it.

0.0%

Create multiple intents for different types of customer service inquiries and add specific utterances for each intent.

100.0%

Create a single entity for all customer information and extract it from all user messages.

0.0%

Train the model without any intents or entities and let it learn from user interactions.

0.0%

Microsoft Certified Azure AI Engineer Associate - AI-102