Microsoft Certified Azure AI Engineer Associate - AI-102
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You are working on a case study where a company wants to implement a language understanding model for their customer support system. The model should be able to handle various intents such as 'order_status', 'return_policy', and 'product_info'. How would you approach the task of creating intents and adding utterances for this scenario?_
A
Create a single intent called 'customer_support' and add all possible utterances related to order status, return policy, and product information._
B
Create separate intents for 'order_status', 'return_policy', and 'product_info', and add specific utterances for each intent._
C
Create a single intent and use pre-built entities to extract information related to order status, return policy, and product information.
D
Do not create any intents and rely solely on the model's ability to understand the context of user messages.