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After resolving a major service outage that impacted all users for several hours, you need to prepare an incident summary for stakeholders following Site Reliability Engineering best practices. What is the first step you should take?
A
Call individual stakeholders to explain what happened.
B
Develop a post-mortem to be distributed to stakeholders.
C
Send the Incident State Document to all the stakeholders.
D
Require the engineer responsible to write an apology email to all stakeholders.
