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Answer: Identify recommended reliability improvements to the service to be completed before handover.
The correct approach after determining that a service cannot meet its SLOs during a Production Readiness Review (PRR) is to identify and recommend reliability improvements to the service before it is handed over for production. This ensures that the service is capable of meeting its SLOs without compromising on the agreed service quality. Adjusting SLO targets (Option A) might compromise the service quality and user expectations. Notifying the development team to provide production support (Option B) does not address the root cause of the inability to meet SLOs. Bringing the service into production with no SLOs (Option D) is risky as it lacks measurable objectives for reliability and performance. Therefore, the best course of action is to work on improving the service's reliability to meet its SLOs before production handover.
Author: LeetQuiz Editorial Team
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As an organization following SRE practices, you've assumed management of a new service from the Development Team. After performing a Production Readiness Review (PRR), you identify that the service currently fails to meet its Service Level Objectives (SLOs). What steps should you take to ensure the service can achieve its SLOs in production?
A
Adjust the SLO targets to be achievable by the service so you can bring it into production.
B
Notify the development team that they will have to provide production support for the service.
C
Identify recommended reliability improvements to the service to be completed before handover.
D
Bring the service into production with no SLOs and build them when you have collected operational data.
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