Google Professional Cloud DevOps Engineer
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Ultimate access to all questions.
Your company adheres to Site Reliability Engineering practices. As the Communications lead for a major ongoing incident impacting customer-facing applications, you are receiving frequent update requests from internal stakeholders and customers. The outage has no estimated resolution time yet. How can you efficiently provide updates to all affected parties?
A
Focus on responding to internal stakeholders at least every 30 minutes. Commit to ג€next updateג€ times.
B
Provide periodic updates to all stakeholders in a timely manner. Commit to a ג€next updateג€ time in all communications.
C
Delegate the responding to internal stakeholder emails to another member of the Incident Response Team. Focus on providing responses directly to customers.
D
Provide all internal stakeholder emails to the Incident Commander, and allow them to manage internal communications. Focus on providing responses directly to customers.