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Your organization adheres to Site Reliability Engineering (SRE) practices. While drafting a postmortem for a user-impacting incident caused by a software change, you aim to mitigate future severe incidents. What steps should you take?
A
Identify engineers responsible for the incident and escalate to their senior management.
B
Ensure that test cases that catch errors of this type are run successfully before new software releases.
C
Follow up with the employees who reviewed the changes and prescribe practices they should follow in the future.
D
Design a policy that will require on-call teams to immediately call engineers and management to discuss a plan of action if an incident occurs.
