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Answer: Operations Lead, Communications Lead
In the context of Site Reliability Engineering (SRE) practices, during an incident, the Incident Commander needs to ensure effective incident response by assigning roles that cover both technical resolution and communication aspects. The Operations Lead (A) is crucial for overseeing the technical resolution of the incident, while the Communications Lead (C) is essential for managing internal and external communications to keep all stakeholders informed. The Engineering Lead (B) might overlap with the Operations Lead in responsibilities, and while the Customer Impact Assessor (D) and External Customer Communications Lead (E) are important, they are more specialized roles that might not be immediately necessary in the initial response phase compared to the broad responsibilities of the Operations and Communications Leads.
Author: LeetQuiz Editorial Team
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Your organization adheres to Site Reliability Engineering principles. As the Incident Commander for a newly identified incident affecting customers, you must promptly designate two critical roles to support effective incident response. Which two roles should you assign? (Select two.)
A
Operations Lead
B
Engineering Lead
C
Communications Lead
D
Customer Impact Assessor
E
External Customer Communications Lead
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