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When drafting a postmortem for a user-impacting incident to prevent recurrence, which two of the following sections must be included? (Select two.)
A
An explanation of the root cause of the incident.
B
A list of employees responsible for causing the incident
C
A list of action items to prevent a recurrence of the incident
D
Your opinion of the incident's severity compared to past incidents
E
Copies of the design documents for all the services impacted by the incident
