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Answer: Assign one owner for each action item and any necessary collaborators.
In a postmortem (correcting 'postmodern' to the intended term), assigning clear ownership ensures accountability and efficiency in addressing root causes after an outage. Option A is correct because assigning one owner per action item establishes direct responsibility, while collaborators provide support without diluting accountability. This aligns with DevOps best practices, such as those in Google's SRE framework, which emphasize clear ownership to drive quick resolution and avoid ambiguity. Option B risks diffusion of responsibility, slowing progress. Option C undermines accountability by omitting owners, potentially leading to inaction. Option D overburdens the team lead and ignores distributed expertise, reducing efficiency.
Author: LeetQuiz Editorial Team
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When managing action items in a postmortem for a resolved outage, how should you assign owners and collaborators to ensure quick and efficient resolution of root causes?
A
Assign one owner for each action item and any necessary collaborators.
B
Assign multiple owners for each item to guarantee that the team addresses items quickly.
C
Assign collaborators but no individual owners to the items to keep the postmortem blameless.
D
Assign the team lead as the owner for all action items because they are in charge of the SRE team.
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