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A financial institution is implementing Dialogflow to develop a chatbot for their mobile application. After reviewing chat logs, customer requests have been categorized by intent. It was found that 70% of these requests are straightforward, requiring 10 or fewer intents, while the remaining 30% involve more complex queries. The institution is seeking advice on which intents to prioritize for automation. What would be the most effective strategy?
A financial institution is implementing Dialogflow to develop a chatbot for their mobile application. After reviewing chat logs, customer requests have been categorized by intent. It was found that 70% of these requests are straightforward, requiring 10 or fewer intents, while the remaining 30% involve more complex queries. The institution is seeking advice on which intents to prioritize for automation. What would be the most effective strategy?
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