Answer-first summary for fast verification
Answer: Assess the impact of the incident.
Assessing the impact of the incident is crucial as the first step because it allows the team to understand the scope and severity of the issue, prioritize efforts, and allocate resources effectively. While mitigating the impact (Option C) is important, it comes after assessing the impact. Performing a root-cause analysis (Option A) and fixing the cause along with writing a post-mortem (Option B) are steps that follow after the service is stabilized and the impact is understood. Therefore, the correct first action is to assess the impact of the incident (Option D). References: - Google SRE Handbook: Incident Response: https://sre.google/sre-book/incident-response/ - Incident Management: Best Practices for Incident Response: https://cloud.google.com/architecture/best-practices-for-incident-response
Author: LeetQuiz Editorial Team
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As a member of an on-call SRE team overseeing a production application that processes user requests, you encounter complaints about errors and failed requests following a recent update. An incident is declared. What is the recommended first action after declaring an incident?
A
Perform a root-cause analysis of the incident.
B
Fix what caused the incident and write a post-mortem.
C
Mitigate the impact.
D
Assess the impact of the incident.
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