Explanation:
The correct answer is Post mortems, as it is the document designed to record an incident, its impact, and the actions taken to mitigate it. Other options are incorrect because: Alerts are for notifying when metrics exceed or fall below thresholds; Support tickets are for customer-requested tasks; and a Press release is the responsibility of the Communications Lead, not the DevOps team. Reference: Postmortem Culture: Learning from Failure.
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After recovering from a significant outage that affected application services for nearly an hour, your DevOps team is assigned to draft a document detailing the incident's events. Which document should you prepare?
A
Press release
B
Support Tickets
C
Post mortems
D
Alert
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