Answer-first summary for fast verification
Answer: Make root-cause analysis the top priority during incidents.
The correct answer is to prioritize restoring service over root-cause analysis during incidents. This approach aligns with Google SRE’s best practices for Incident Management, which emphasize service restoration, pre-documented procedures, and team familiarity with roles in the process. Refer to: Managing Incidents for more details.
Author: LeetQuiz Editorial Team
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Your team is developing an application set for production deployment. During load testing, the application encountered failures, infrastructure issues, and capacity challenges, all of which were resolved and documented for future reference. Which of the following practices is not recommended for effective Incident Management?
A
Encourage team members to understand each role within the incident management process.
B
Concentrate on restoring service as the primary goal during incidents.
C
Make root-cause analysis the top priority during incidents.
D
Prepare and document your incident management procedures beforehand.
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