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Answer: Work to resolve the service as quickly as possible.
Option C is correct because the immediate priority during an incident is to restore service to minimize user impact. Root cause analysis and documentation are important but should follow after service restoration. Finger-pointing is discouraged as it does not contribute to resolving the incident. References: [Google SRE Book on Managing Incidents](https://sre.google/sre-book/managing-incidents/), [Google SRE Workbook on Incident Response](https://sre.google/workbook/incident-response/).
Author: LeetQuiz Editorial Team
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A gaming company has recently released a new version of its popular game, leading to a 70% surge in website traffic. Users are reporting timeout issues when trying to launch the game, prompting your team to declare an incident. What is the most critical action to take?
A
Determine who is responsible for not planning the capacity properly.
B
Document the incident, including all root causes and preventive measures.
C
Work to resolve the service as quickly as possible.
D
Investigate the reasons behind the user requests timing out.