Option A (Support Tickets) is incorrect as they are typically created for customer-requested tasks. Option C (Alerts) is incorrect because alerts are triggered by metrics exceeding or falling below thresholds. Option D (Press Release) is incorrect as it falls under the Communications Lead's responsibilities. Option B (Postmortems) is correct as it documents the incident, its impact, and the actions taken to resolve it. Reference: https://sre.google/sre-book/postmortem-culture/