Google's SRE principles emphasize the importance of eliminating toil, which includes repetitive, manual tasks that can be automated. Automating the quota management process (Option B) directly addresses the root cause of the toil. Hiring more staff (Option A) does not solve the underlying issue of repetitive work. Rotating team members (Option C) or increasing quotas for all users (Option D) are temporary fixes that do not reduce toil. Reference: Google SRE Workbook on Eliminating Toil