Answer-first summary for fast verification
Answer: Evaluate the scope and severity of the incident's impact.
Options A, C, and D are not the initial steps to take. Addressing the root cause and documenting a post-mortem (A) comes after the service is restored. Reducing the impact (C) is premature without understanding the incident's extent. Root-cause analysis (D) is conducted post-restoration. The correct first step (B) involves assessing the incident's impact to guide subsequent actions effectively. Reference: [Google SRE Workbook on Incident Response](https://sre.google/workbook/incident-response/) (Case Study 2).
Author: LeetQuiz Editorial Team
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As a member of an on-call SRE team overseeing a production application, you've encountered a situation where users are reporting errors and failed requests following a recent update. An incident has been declared. What is the first recommended action to take after declaring an incident?
A
Fix the root cause and document a post-mortem analysis.
B
Evaluate the scope and severity of the incident's impact.
C
Immediately implement measures to reduce the incident's impact.
D
Conduct a thorough root-cause analysis to understand the incident's origins.
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