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Answer: Prioritize root-cause analysis during incidents to prevent future occurrences.
Options A, C, and D align with Google SRE’s best practices for Incident Management, emphasizing the importance of service restoration, pre-documented procedures, and role familiarity among team members. Option B is incorrect because the best practice is to prioritize restoring service over conducting root-cause analysis during an incident. Reference: https://sre.google/sre-book/managing-incidents/
Author: LeetQuiz Editorial Team
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Your team is working on an application set for production deployment. Load testing revealed several issues including application failures, infrastructure problems, and capacity constraints, all of which were addressed and documented for future reference. Which of the following practices is not recommended for effective Incident management?
A
Encourage team members to understand each role within the incident management process.
B
Prioritize root-cause analysis during incidents to prevent future occurrences.
C
Develop and document your incident management procedures ahead of time.
D
Focus on restoring service as quickly as possible during incidents.
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