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Answer: Automate the process of collecting, validating, and updating quotas to reduce manual effort.
The correct answer is to automate the collection, validation, and update of quotas. This approach aligns with Google's SRE principle of eliminating toil, which refers to repetitive, manual tasks that can be automated. The other options either do not address the root cause of the problem (the repetitive nature of quota requests) or are not scalable solutions in the long term.
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Imagine a scenario where a new public cloud provider is gaining popularity, and your SRE team is overwhelmed with tickets requesting increased resource quotas. According to Google's SRE best practices, what is the most effective way to address this issue?
A
Hire additional staff to manage the increasing number of quota requests.
B
Implement a rotating schedule among the SRE team members to handle quota requests.
C
Automate the process of collecting, validating, and updating quotas to reduce manual effort.
D
Proactively increase the quota limits for all users to prevent future requests.
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