
Answer-first summary for fast verification
Answer: Implement measures to reduce the incident's impact.
The correct answer is to take steps to mitigate the impact, as this is the immediate next step after understanding the incident's scope. Other actions like root-cause analysis, post-mortem documentation, or rolling back the application are important but come after mitigating the current impact to ensure service continuity. Reference: Incident Response best practices.
Author: LeetQuiz Editorial Team
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Imagine you're on an on-call Site Reliability Engineering team overseeing a web application in production. This application handles user requests from multiple regions. After deploying a new update over the weekend to introduce new features, users begin reporting errors and failed requests. Upon declaring an incident and assessing the impact, your team finds that the issue is localized to users in one specific region. What should be your next recommended action?
A
Conduct a root-cause analysis to prevent future occurrences.
B
Implement measures to reduce the incident's impact.
C
Revert to the application's previous version.
D
Address the incident's cause and document a post-mortem.