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To ensure customer satisfaction for a high-traffic web application across multiple regions, defining Service Level Objectives (SLOs) is crucial. Given the current measurements over a 28-day window show a 90th percentile latency of 120ms and a 95th percentile latency of 275ms, indicating customer satisfaction with the current performance and availability, which latency SLO would you recommend the team to publicize?
Explanation:
Setting the 90th percentile of latency at 150ms and the 95th percentile at 300ms is advisable. This approach ensures the SLOs are both achievable and measurable, offering flexibility while striving to meet these objectives. It aligns with providing customers with expected performance and availability levels.