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Answer: Prepare a postmortem with root causes, resolution, lessons learned, and prioritized action items. Make it available on the engineering organization's document portal.
This approach aligns with SRE practices by not only identifying improvement areas and actionable steps but also ensuring transparency and accessibility across the engineering organization. Sharing the postmortem on the document portal allows the manager and others to access the report, understand the incident, and determine necessary actions.
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To embrace the Site Reliability Engineering (SRE) culture and principles following a service disruption, a formal explanation is needed for a manager from another team to facilitate remedial actions. What should you do?
A
Create a postmortem detailing root causes, resolution, lessons learned, responsible personnel, and individual action items. Share this exclusively with the manager.
B
Prepare a postmortem with root causes, resolution, lessons learned, and prioritized action items. Make it available on the engineering organization's document portal.
C
Draft a postmortem including root causes, resolution, lessons learned, responsible personnel, and individual action items. Publish it on the engineering organization's document portal.
D
Compile a postmortem outlining root causes, resolution, lessons learned, and prioritized action items. Share this only with the manager.
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