Answer: managers.

**Explanation:** Option B is correct because managers typically have greater access to information about the business and its operations compared to shareholders. This 'information asymmetry' (unequal access to information) can lead to situations where managers make strategic decisions that may not align with shareholders' best interests, thereby weakening shareholder control. Option A is incorrect because conflicts of interest between shareholders and creditors usually arise from differences in risk tolerance regarding the company's investments, not information asymmetry. Option C is incorrect because information asymmetry primarily applies to the relationship between managers and shareholders, not between shareholders and customers. Conflicts with customers typically involve issues like pricing or product safety, not information disparities.

Author: LeetQuiz Editorial Team