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A Generative AI Engineer is developing an LLM-based solution to enhance a restaurant's online booking customer experience. The objective is to automatically manage common customer inquiries to reduce escalations to human agents and phone calls, while preserving a personalized interaction. To design this solution, the engineer must specify the LLM's input data and its corresponding task.
Which input/output pair will achieve this goal?
A
Input: Online chat logs; Output: Group the chat logs by users, followed by summarizing each user’s interactions
B
Input: Online chat logs; Output: Buttons that represent choices for booking details
C
Input: Customer reviews; Output: Classify review sentiment
D
Input: Online chat logs; Output: Cancellation options