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A Generative AI Engineer is designing a chatbot that must classify user questions by type and route them to appropriate models for generating answers. For instance, one user may ask for details about an upcoming event, while another may inquire about purchasing tickets for a specific event. What is the ideal workflow for this chatbot?
A
The chatbot should only look at previous event information
B
There should be two different chatbots handling different types of user queries.
C
The chatbot should be implemented as a multi-step LLM workflow. First, identify the type of question asked, then route the question to the appropriate model. If it’s an upcoming event question, send the query to a text-to-SQL model. If it’s about ticket purchasing, the customer should be redirected to a payment platform.
D
The chatbot should only process payments