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Answer: Use the DLP API to scan and de-identify PII in chatbot conversations before storing the data.
The question requires protecting PII in healthcare chatbot conversations before storage or analysis. Option D is correct because the Cloud Data Loss Prevention (DLP) API is specifically designed for PII detection and de-identification, which removes or masks sensitive data while preserving utility for analysis. This aligns with healthcare data protection requirements and the community consensus (100% selected D). Option A is incorrect as the Natural Language API is for general NLP tasks, not specialized PII protection. Option B is unsuitable because classifying PII doesn't protect it. Option C is suboptimal as encryption preserves PII in reversible form, whereas de-identification (D) provides stronger privacy by making data non-identifiable.
Author: LeetQuiz Editorial Team
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Your team is building a customer support chatbot for a healthcare company that handles sensitive patient data. You must ensure all personally identifiable information (PII) from customer conversations is secured before the data is stored or analyzed. What is the recommended approach?
A
Use the Cloud Natural Language API to identify and redact PII in chatbot conversations.
B
Use the Cloud Natural Language API to classify and categorize all data, including PII, in chatbot conversations.
C
Use the DLP API to encrypt PII in chatbot conversations before storing the data.
D
Use the DLP API to scan and de-identify PII in chatbot conversations before storing the data.
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