Answer: Provide a means for customers to obtain price quotes from an area independent of the front office.

## Explanation The correct answer is **B**. The Bankers' Trust case did NOT lead to the lesson that customers should have access to independent price quotes. **Lessons actually learned from the Bankers' Trust case:** - **A**: Complex transactions do make comparison shopping difficult and increase client dependency on advisors - **C**: The case revealed damaging internal communications (tapes and emails) that became public evidence - **D**: Some derivatives are so complex that their costs and risks outweigh their benefits **Why B is the exception:** - Bankers' Trust did NOT advocate for or implement independent price verification for clients - The case actually highlighted the opposite problem: clients had no independent means to verify the fairness of complex derivative pricing - Bankers' Trust maintained control over pricing and valuation of the complex instruments **Additional lessons from the case:** - Importance of full disclosure of risks in complex financial products - Need for better understanding of derivatives by corporate treasurers - Legal distinction between fiduciary duty and arm's-length counterparty relationships - The reputational damage that can result from questionable sales practices This case contributed to increased regulatory scrutiny of derivatives sales practices and better risk management standards in the industry.

Author: LeetQuiz Editorial Team