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Explanation:
For checking (transaction) accounts, households are most likely to consider familiarity as the primary factor. Here's why:
The relationship pricing strategy mentioned in the question reinforces that banks aim to build familiarity and loyalty through bundled services, making customers less likely to switch based on minor price differences.
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Relationship pricing in banking offers lower deposit fees to customers who use multiple services, increasing their dependence on the bank. This strategy aims to enhance customer loyalty and reduce their sensitivity to competitors' pricing. In choosing a financial firm to hold their checking (transaction) accounts, which factor will households most likely consider?
A
Convenient location.
B
Familiarity.
C
Interest rate paid.
D
Financial health of lending institution.