Answer: Assistance 24 hours a day, 7 days a week through live chat or a phone call, An unlimited number of cases and contacts

## Explanation AWS Business Support provides the following key benefits: **✅ Assistance 24 hours a day, 7 days a week through live chat or a phone call** - Business Support offers 24/7 access to AWS Support via chat, phone, and email. **✅ An unlimited number of cases and contacts** - Business Support allows unlimited support cases and authorized contacts. **Other options explained:** - **Support from a dedicated AWS technical account manager (TAM)** - This is a feature of **AWS Enterprise Support**, not Business Support - **15-minute response time for interruption of production systems** - This is also an **Enterprise Support** feature (Business Support has 1-hour response time for production system interruptions) - **Annual operational reviews with AWS solutions architects** - This is typically part of **Enterprise Support** offerings **Key differences between AWS Support plans:** - **Business Support**: 24/7 support, unlimited cases, 1-hour response for production system interruptions - **Enterprise Support**: Includes TAM, 15-minute response for production system interruptions, operational reviews, and other premium features

Author: Ritesh Yadav