AWS Certified Cloud Practitioner
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Which of the following in the AWS Support plans gives access to a Support Concierge
Exam-Like
Community
RRitesh
A
Basic
B
Developer
C
Business
D
Enterprise
Explanation:
Only the Enterprise support plan provides access to a Support Concierge. The Support Concierge is a dedicated team that provides billing and account assistance, helping customers navigate AWS billing complexities and optimize costs. This service is exclusive to Enterprise Support customers.
AWS Support Plan Comparison:
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Basic: Free support for all AWS customers, includes access to customer service, documentation, whitepapers, and support forums
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Developer: Business hours email access to Cloud Support Associates
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Business: 24x7 phone, email, and chat access to Cloud Support Engineers
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Enterprise: All Business features plus access to a Technical Account Manager (TAM) and Support Concierge
The Support Concierge specifically helps with:
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Billing inquiries and account management
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Cost optimization recommendations
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Invoice analysis and explanations
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AWS spending patterns and forecasting
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