Explanation:
For business-critical systems requiring response times less than 15 minutes, the company should consider the Developer support plan or higher (Business or Enterprise).
Key points:
Since the requirement specifies response times less than 15 minutes for business-critical systems, the company would need Enterprise Support to meet this SLA. However, among the given options (Basic vs Developer), Developer is the better choice as it provides actual technical support, though it doesn't guarantee the required 15-minute response time.
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A company is planning to use AWS to host critical resources. Most of their systems are business critical and need to have response times less than 15 minutes. Which of the following support plans should they consider?
A
Basic
B
Developer