AWS Certified Cloud Practitioner
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A company needs assistance from a dedicated Technical Account Manager (TAM) to migrate a workload to the AWS Cloud. Which AWS Support plan is required?
Real Exam
Community
RRitesh
A
Business Support
B
Developer Support
C
Enterprise Support
D
Free Tier Support
E
Enterprise Support
Explanation:
Explanation
Only the Enterprise Support plan provides access to a dedicated Technical Account Manager (TAM). Here's why:
AWS Support Plans Comparison:
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Free Tier Support - Basic support for free tier users, no TAM access
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Developer Support - Business hours email support, no TAM access
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Business Support - 24/7 support via phone, chat, and email, but no dedicated TAM
-
Enterprise Support - Includes all Business Support features PLUS:
-
Dedicated Technical Account Manager (TAM)
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Infrastructure Event Management
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Well-Architected reviews
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Operational reviews
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Proactive guidance
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Key Points:
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A Technical Account Manager (TAM) is a dedicated AWS expert who provides proactive guidance and helps with workload migration, architecture reviews, and optimization.
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TAMs are only available with Enterprise Support, which is designed for mission-critical workloads and large-scale migrations.
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The question specifically mentions needing assistance from a "dedicated Technical Account Manager (TAM)" for migration, which clearly points to Enterprise Support.
Note: The options list "Enterprise Support" twice (options C and E), but this appears to be a duplication in the source text. The correct answer is Enterprise Support.
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