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A company has implemented a translation tool to assist its customer service team with global customer issues. To assess the tool's performance, the company runs a parallel data process comparing the tool's outputs to human translations on the same set of documents.
Which evaluation strategy should the company employ for the translation tool?
A
Use the Bilingual Evaluation Understudy (BLEU) score to estimate the absolute translation quality of the two methods.
B
Use the Bilingual Evaluation Understudy (BLEU) score to estimate the relative translation quality of the two methods.
C
Use the BERTScore to estimate the absolute translation quality of the two methods.
D
Use the BERTScore to estimate the relative translation quality of the two methods.