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What Amazon Lex component identifies what the user wants to do, such as 'book an appointment' or 'check order status'?
A
Slots
B
Intent
C
Utterances
D
Fulfillment
Explanation:
In Amazon Lex, the Intent component identifies what the user wants to do. An intent represents an action that the user wants to perform, such as:
Key components of Amazon Lex:
Why other options are incorrect:
The intent is the core component that defines the purpose or goal of the user's interaction with the chatbot.