Explanation:
According to human reliability analysis in operational risk, human errors can be categorized into skill-based, rule-based, and knowledge-based errors. Erroneously depositing funds to the wrong account is a classic example of a "slip" or "lapse." These are unintended actions that occur during highly routine, familiar tasks where attention may briefly wander. Such errors are classified as skill-based errors.
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Q.49 An employee at ABC bank recently erroneously deposited funds to the wrong account. The bank has resulted to seeking to recover the money through litigation. Which of the following categories of human error can the above task most likely be classified?
A
Skilled-based error
B
Rule-based error
C
Knowledge-based error
D
Violation
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